Error "Setup has failed" when installing Windows Desktop Search

Symptom

When you attempt to install Windows Desktop Search 3.0, the following error may occur and the setup fails:

Setup has failed. Make sure Terminal Services are enabled before re-running setup.

Resolution

To resolve the problem, make sure that Terminal Services are started and running. Follow these steps:

• Click Start, Run and type Services.msc
• Double-click Terminal Services
• Make sure that its Startup type is set to Manual
• Close Services MMC
• Restart Windows and try installing Windows Desktop Search now.

Note

1. If the Terminal Services entry is missing in the Services MMC listing, download termservice.reg file available at the end of this article. Save the file to Desktop, right-click on the file and choose Merge. Restart Windows for the changes to take effect.
2. If Terminal Services startup type is already set to Manual and if remains in a stopped state, try starting the service by clicking the Start button. Note down the error messages if any.