Saturday, July 25, 2009

You receive an error message when you click a hyperlink in Microsoft Outlook

Symptom

When you click a hyperlink in Microsoft Outlook, you may receive the following error message:

This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.

Resolution

For Windows XP (Service Pack 1 and higher)

  • Click Start, Control Panel, double-click Add or Remove Programs
  • Click Set Program Access and Defaults
  • Click Custom
  • Under Choose a default Web browser, select Internet Explorer
  • Click OK
Note: Alternately, you may launch the Set Program Access and Defaults applet via the Start menu icon (if available), or by running the command in Start, Run dialog: control appwiz.cpl,,3

For Windows Vista

  • Click Start, and click Default Programs
  • Click Set program access and computer defaults
  • Click Custom, select Internet Explorer and click OK
  • Close and re-open Microsoft Outlook

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