CAUSE:- This problem can occur if the "Restrict CD-ROM access to locally logged-on user only" policy setting is being applied to an Windows XP.Above policy prevents IMAPI from working due to IMAPI.EXE being a service running under the SYSTEM account. Since this account is different than the locally logged on user, IMAPI is unable to open the CD-R/RW drive to perform burning due to the restrictive ACLs put on the drive during logon.
Resolution:- To resolve this issue, disable the security policy:
NOTE : You must restart your computer for the change to take effect.
1. Click Start , and click Run . In the Open box, type mmc , and then click OK .
2. On the Console menu, click Add/Remove Snap-in .
3. On the Standalone tab, click Add , and then click Group Policy in the Available Standalone Snap-ins list.
4. You may receive a message that the Group Policy Object applies to the local computer, click Finish , click Close , and then click OK .
5. In the MMC snap-in, view the following entry: Console Root\Local Computer Policy\Computer Configuration\Windows Settings\Security Settings\Local Policies\Security Options
6. Double-click the Restrict CD-ROM access to locally logged-on user only policy, click Disabled under Local Policy , and then click OK .
7. On the Console menu, click Exit , and then restart the computer. Policy changes is effected on HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\allocatecdroms (0-disabled, 1 enabled)
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